Organizational Behavior

Scenario: You have seen a recruitment advertisement for the position of ‘Organizational Development Officer’ at a large organization in the City. Following your application, you have been shortlisted for interview and have been asked to complete a number of tasks to demonstrate;

·       your knowledge and understanding of effective leadership behavior

·       the impact of organizational structures and cultures on effectiveness

·  how organizations can improve the effectiveness of employees in responding to business opportunities.

Activity 1: As part of the selection process, you have been asked to prepare a report to submit at your interview. In this report you must demonstrate your understanding of effective leadership behaviour theory and leadership practice. Your report must cover the following topics:

a)    an evaluation of leadership theories

b) an evaluation of the impact of managerial styles on organisational effectiveness

c)     an analysis of how motivational theory can inform employee motivation

d)    an analysis of theories relating to work relationships and interaction

Assessment Criteria 1.1/1.2/1.3/1.4

Activity 2: You have been asked to give a presentation for the interview panel to demonstrate your understanding of the impact of organizational structures and cultures on the effectiveness of the organization.

Your presentation must cover the following topics:

·       an analysis of the characteristics of different organizational structures.

·    evaluate the importance of organizational culture theory in developing organizational effectiveness.

You will need to produce your notes for the presentation and have appropriate hand-outs for the panel detailing the topics covered.

To support your presentation, the panel have requested an information booklet, which must cover the following topics:

·     an analysis of how organizations can facilitate innovation and creativity.

·       an assessment of the importance of learning in organizations

·       an evaluation of effectiveness of team working

·       an analysis of the effective management of change in organizations

Assessment Criteria 2.1/2.2/3.1/3.2/3.3/3.4

Activity 3:   Following your interview, the panel have found it difficult to select one applicant and have asked you to complete a final selection task applied to a specific organization of your choice. You must create an information pack which demonstrates your understanding of how the organization can improve employee effectiveness to respond to business opportunities.

Your information pack must include:

·  an analysis of the culture and structure of the chosen organisation, including an evaluation of how they impact on its effectiveness.

Assessment Criteria 2.3

Activity 4 :Congratulations - you have been selected as the new Organizational Development Officer. One of your first tasks is to evaluate the effectiveness of organisational decision making. Your line manager has asked you for a report.

Your report must include:   

·       an analysis of different approaches to organizational decision making

·  an assessment of management approaches to risk and uncertainty in decision making

Following your preparatory work, your manager would like you to apply your understanding by including in your report:

· an evaluation of the effectiveness of organizational decisions in an organization of your choice.

Your report should be informative and well presented.

Assessment Criteria 4.1/4.2/4.3

Guidelines for assessors

The assignments submitted by students must achieve the learning outcomes and meet the standards specified by the assessment criteria for the unit. The suggested evidence listed below is how students can demonstrate that they have met the required standards.

Activity no:	ACs	Suggested Evidence
1	1.1/1.2/1.3/1.4	The report must demonstrate learners’ understanding of a broad range of leadership theories. When considering management styles, learners must evaluate the impact of at least three different styles on organizational effectiveness. The report should include a detailed analysis of how a range of motivational theories can inform employee motivation, along with theories relating to relationships and interaction. The report should be in an appropriate format suitable for the audience given in the assignment.
2	2.1/2.2/3.1/3.2/3.3/3.4	The presentation should cover all the main topics stated in the task, demonstrating analysis and evaluation. The presentation format is flexible but must be supported by detailed notes, which demonstrate how organizational structures and culture impact on the effectiveness of the organization. The handouts prepared by the learner must be detailed with appropriate style and content for the identified audience. The information booklet should be appropriately detailed, covering all the main topics stated in the task, demonstrating analysis, assessment and evaluation. The booklet should be well presented, clearly demonstrating an understanding of how the organization can improve employee effectiveness to respond to business opportunities. A range of examples should be used to illustrate innovation, creativity and effective team working
3	2.3	The information pack must provide accurate and detailed information on the culture and structure of the stated organization that has been selected. There must be a clear evaluation of how both impact on its effectiveness. The pack may include a diagram of the organization structure.
4	4.1/4.2/4.3	An informative and well presented report should demonstrate learners’ understanding of organizational decision making. A range of decision making approaches should be considered. Evidence should demonstrate an understanding of different approaches to risk management, including appropriate planning. Learners’ should then apply their understanding of decision making when evaluating the effectiveness of organizational decisions on their stated, chosen organization. The evaluation should include clear judgement on the level of effectiveness and the reasons why.

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